Role
European Operations Manager
Location
United Kingdom
Year Started
2012

Questions & Answers

When did you join IMET?

I joined IMET in 2012, so have been here since the start.

What do you do here at IMET? What is your main responsibility?

I’m the European Operations Manager so my main responsibility is to oversee operations at IMET’s head office in Livingston.

What do you need to be good at to do your job well? What particular skills and knowledge do you have?

As an operations manager you need good communication skills to be able to build effective teams and maintain positive relationships with customers. I also need to understand exactly what our customers need so we make the most of IMET’s skills to help them succeed.

You also need to have a good understanding of the operations under your influence. I’ve been in this industry for nearly 30 years and have built up a sizeable knowledgebase in many areas including the sorting and processing of turnings – in particular crushing and cleaning methods – and the sorting and processing of solid, secondary metals, how they’re handled and prepared for use in our customers’ melt shops.

What problems do you need to overcome as part of your work?

Thankfully there are rarely any major problems to overcome in our normal day-to-day operations. When they do arise, we have a robust quality system that allows us to quickly identify and resolve them.

How do you know when your work has gone well?

When everything runs smoothly without issue.

What do you enjoy most about your job and working in this industry?

This is a fascinating industry where, to coin a phrase, every day is a school day.

I’ve been fortunate to be part of a dynamic business that has allowed me to work with some very passionate and interesting people. In particular, I enjoy building and expanding our teams.

What do you enjoy doing outside of work?

Outside of work, I like to play golf. However, I don’t manage to play enough!

I also enjoy spending time with my family and, having recently had some work done on the house, am becoming more interested in gardening.